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Tools for Valuing and Managing Diversity: Intercultural Communication Skills

Volume: 5 Issue: 3 Published: January 1993
Available as Price : $17.95 - Please order from the main window
Table of contents
The cross-cultural edge: Issues in global leader development
Diversity management: Putting ideas into practice
Managing performance with culture-sensitive skills: The key to job satisfaction and productivity of diverse employees
Resolving conflicts with diverse groups: A key management skill
Examining the past: The role of background is essential in intercultural communication
The Cultural Audit: Gateway to cross-cultural skills
The flexible manager in a multi-cultural environment
Individuals first: Disability across cultural lines
Resource Review: Cross-Cultural Interpersonal Communication
Resource Review: Hispanics in the Workplace
Resource Review: Language, Communication, and Culture
Resource Review: Polite Fictions: Why the Japanese and Americans Seem Rude to Each Other
Resource Review: Thick Face, Black Heart
Resource Review: With Respect to the Japanese
Resource Review: Bridging Differences: Effective Intergroup Communication
Culture Memo: Three tips on managing diverse employees
Spotlight: Chubb and Son, Inc.: Tapping the talent of a changing workforce
Readers' Forum: "What are the most important intercultural communication skills for interacting in today's workplace?"

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